Columbia Business School Executive Education
hereby recognizes that
Xiaobo Zhang
attended and completed
Customer Experience Strategy (Online) Alumni Edge
December 2022
Costis Maglaras
Dean and David and Lyn Silfen Professor of Business
Xiaobo Zhang
Customer Experience Strategy (Online) Alumni Edge
Skills / Knowledge
- addressing the needs of your customers
- qualitative and quantitative research tools
- Leverage consumer research techniques
- improve customer experience
Issued on
January 11, 2023
Expires on
Does not expire