25.12.14
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Professional Certificate in Digital Marketing

Awarded for an exemplary work in "Required playbook activity 8.1: Combat brand apathy"

The learner critically analyzed the implications of customer apathy, applied innovative strategies to engage customers amidst media clutter, and recognize service recovery opportunities, thereby enhancing their marketing skills and problem-solving abilities in real-world scenarios.

Skills / Knowledge

  • Critical analysis
  • Customer engagement
  • Problem-solving
  • Marketing strategy
  • Service recovery

Issued on

April 11, 2025

Expires on

Does not expire