25.10.21
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Professional Certificate in Digital Marketing

Awarded for exemplary work in "Required activity 19.2: Holes in the bucket"
The learner effectively identified and evaluated potential causes of customer loss within an organisation. They demonstrated enhanced abilities in assessing organisational issues, recognizing symptoms of customer disregard, and deepening their understanding of customer retention dynamics.

Skills / Knowledge

  • Critical Thinking
  • Analytical Skills
  • Customer Retention Strategies
  • Organizational Assessment
  • Problem Solving

Issued on

January 3, 2025

Expires on

Does not expire